Skip to content
  • Home
    • Shop
    • View All
    • Sport & Fitness Wigs
    • Surf Wigs
    • Beanie Wigs
    • FirmGrip | No-Slip Breathable Wig Grip
    • Accessories
  • Find My Wig
  • Reviews
  • Wigtopia
    • Allison's Story
    • My Values
    • Our Hair
    • Luxury Synthetic
    • Ethically Sourced Human Hair
    • Help
      • Encelia Hair Support
      • View all support articles
      • Choosing Your Wig
      • Need help choosing the right wig size?
      • How to measure your head for a wig?
      • If I have hair, can I wear a wig?
      • How to make wig life a breeze?
      • How to get comfortable wearing a wig?
      • Shipping & Delivery
      • How much does shipping cost?
      • How long does shipping take?
      • Which countries do you ship to?
      • Do I have to pay taxes, customs, or duties on my order?
      • Exchanges & Returns
      • Can I return or exchange my order?
      • How do I initiate a return or exchange?
      • Is return shipping free?
      • How long will it take to receive my refund?
      • Orders & Tracking
      • Tracking your order
      • My package hasn't arrived yet - what should I do?
      • How do I change or cancel my order?
  • Log in
  • Shop
    • View All
    • Sport & Fitness Wigs
    • Surf Wigs
    • Beanie Wigs
    • FirmGrip | No-Slip Breathable Wig Grip
    • Accessories
  • Find My Wig
  • Reviews
  • Wigtopia
  • Allison's Story
    • My Values
  • Our Hair
    • Luxury Synthetic
    • Ethically Sourced Human Hair
  • Help
    • Encelia Hair Support
      • View all support articles
    • Choosing Your Wig
      • Need help choosing the right wig size?
      • How to measure your head for a wig?
      • If I have hair, can I wear a wig?
      • How to make wig life a breeze?
      • How to get comfortable wearing a wig?
    • Shipping & Delivery
      • How much does shipping cost?
      • How long does shipping take?
      • Which countries do you ship to?
      • Do I have to pay taxes, customs, or duties on my order?
    • Exchanges & Returns
      • Can I return or exchange my order?
      • How do I initiate a return or exchange?
      • Is return shipping free?
      • How long will it take to receive my refund?
    • Orders & Tracking
      • Tracking your order
      • My package hasn't arrived yet - what should I do?
      • How do I change or cancel my order?
account Log in icon-cartCart 0
icon-cartCart 0
  • instagram Instagram
  • Facebook
  • Pinterest
  • YouTube
  • Allison's Story
  • Wholesale Program
  • Contact Us
  • Blog
  • Shipping Policy
  • Refund Policy
  • Privacy Policy
  • Terms of Service
  • Encelia Hair | Email - help@enceliahair.com | Phone - 858-354-7120 | Hours - M-F 9am-5pm
  • American Express
  • Discover
  • Mastercard
  • Shop Pay
  • Visa
Returns and Refunds